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Privacy Policy

This Privacy Policy explains how Zephyronix collects, uses, discloses, and safeguards information when you access our website or use our services. It is a general template and should be reviewed by qualified legal counsel before being relied upon as a binding policy.

Last updated: [insert date]

1. Introduction

Zephyronix ("we", "us", or "our") provides unified data intelligence and predictive analysis tools for investors managing positions across multiple digital asset exchanges. We are committed to protecting the privacy and security of the individuals who use our website and services (the "Service"). This Policy describes the types of information we may collect, how we use it, who we share it with, and the choices available to you.

By accessing or using the Service, you agree to the collection and use of information in accordance with this Policy. If you do not agree with the terms described here, please do not use the Service.

2. Information We Collect

We may collect the following categories of information:

  • Account and contact information: such as your name, email address, company name, and any details you provide when requesting access, registering, or contacting us.
  • Exchange connection data: API keys, read-only credentials, or configuration details you choose to provide to enable data aggregation across connected exchange accounts.
  • Usage data: information about how you interact with the Service, including pages visited, features used, timestamps, and session duration.
  • Device and technical data: IP address, browser type, operating system, device identifiers, and similar technical information collected automatically.
  • Communications: records of correspondence if you contact us for support or other inquiries.

We do not knowingly collect information from individuals who are not authorized to use the Service.

3. How We Use Information

We use the information we collect for purposes that may include:

  • Providing, operating, and maintaining the Service, including aggregating and analyzing connected exchange data on your behalf.
  • Responding to inquiries, support requests, and access requests.
  • Improving, testing, and developing new features and functionality.
  • Monitoring usage patterns to detect, prevent, and address technical issues, fraud, or unauthorized activity.
  • Communicating with you about updates, security notices, or changes to our Service or policies.
  • Complying with applicable legal obligations.

4. Legal Basis for Processing

Where applicable data protection law requires a legal basis for processing personal information, we rely on one or more of the following: your consent, the necessity of processing to perform a contract with you, our legitimate interests in operating and improving the Service, and compliance with legal obligations. Where we rely on consent, you may withdraw it at any time.

5. How We Share Information

We do not sell personal information. We may share information in the following circumstances:

  • Service providers: with vendors who perform functions on our behalf, such as hosting, infrastructure, or analytics, under contractual confidentiality obligations.
  • Legal requirements: where disclosure is required to comply with applicable law, regulation, legal process, or governmental request.
  • Business transfers: in connection with a merger, acquisition, reorganization, or sale of assets, subject to appropriate confidentiality safeguards.
  • With your consent, or at your direction, for any other purpose disclosed at the time of collection.

On exchange credentials: Where you provide API keys or credentials to connect exchange accounts, we treat this information as highly sensitive. Access is restricted to what is necessary to deliver the aggregation and analysis functionality you request. You remain responsible for configuring permissions (e.g., read-only access) on your exchange accounts in line with your own risk preferences.

6. Data Retention

We retain personal information for as long as necessary to fulfil the purposes described in this Policy, unless a longer retention period is required or permitted by law. Criteria used to determine retention periods include the duration of your relationship with us, legal or regulatory obligations, and the resolution of disputes or enforcement of agreements.

7. Data Security

We implement reasonable administrative, technical, and organizational measures designed to protect information against unauthorized access, loss, misuse, or alteration. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security of information transmitted to or from the Service.

8. International Data Transfers

Depending on where you access the Service from, your information may be transferred to, stored, and processed in a country other than your own. Where such transfers occur, we aim to ensure appropriate safeguards are in place consistent with applicable data protection requirements.

9. Your Rights and Choices

Depending on your jurisdiction, you may have rights regarding your personal information, which may include the right to:

  • Request access to, or a copy of, the personal information we hold about you.
  • Request correction of inaccurate or incomplete information.
  • Request deletion of your personal information, subject to legal exceptions.
  • Object to or restrict certain processing activities.
  • Withdraw consent where processing is based on consent.

To exercise any of these rights, please contact us using the details on our Contact page. We may need to verify your identity before processing certain requests.

10. Cookies and Tracking Technologies

We may use cookies and similar tracking technologies to operate the Service, remember preferences, and understand usage patterns. You can typically control cookie settings through your browser; however, disabling certain cookies may affect the functionality of the Service.

11. Third-Party Links and Services

The Service may contain links to third-party websites, exchanges, or services that are not operated by us. We are not responsible for the privacy practices of such third parties, and we encourage you to review their respective privacy policies.

12. Children's Privacy

The Service is not directed to individuals under the age of 18, and we do not knowingly collect personal information from children. If we become aware that we have inadvertently collected such information, we will take reasonable steps to delete it.

13. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The updated version will be indicated by a revised "Last updated" date. We encourage you to review this Policy periodically.

14. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at the address provided in the footer of this website.